Wholesale & MVNO
Unlocking the potential of networks
Our Expertise
RDC has unparalleled expertise in wholesale, negotiating win-win agreements with operators for connectivity across fixed, cellular and satellite. We have launched successful MVNOs and operator sub-brands, developed wholesale platforms for MVNOs and MNOs launching sub-brands as well as negotiating profitable airtime deals for IoT service providers. RDC has performed the world’s largest number of MVNO projects.
We also have unrivalled knowledge on MVNO and operator sub-brand knowledge all captured in our database of specific KPIs. We provide up to date metrics and insights on the entire MVNX ecosystem (MVNOs, MNOs, MVNEs, MVNAs) and any mobile innovator on networks (MIONs). You can learn about the number of MVNOs and sub-brands in specific countries or regions, what network they’re on, technologies used, subscriber numbers and more. This information is hugely valuable for M&A activity, new market entry, proposition development and negotiations.
We create disruptive strategies by encouraging players to shift away from siloed thinking and to embrace a wider ecosystem that incorporates e-commerce, social media platforms, payment systems, app developers, retail players, and content creators.
To demonstrate our thought leadership in this area, we have developed the MIONs (Mobile Innovators on Networks) concept that brings wholesale to a new level. We place the most emphasis on the role of well-executed cloud-based platform architecture. Mobile wholesale is evolving beyond traditional MVNOs to include a new breed of innovators that we term MIONs. These are IoT, over-the-top (OTT players), app providers and any brand wanting to take control over their mobile connectivity experience to engage with customers. By thinking of MIONs as one group with a common set of needs, the industry, and platforms in particular, can provide a more integrated and standardised approach.
What are MVNOs?
An MVNO is a carrier that does not have its own wireless network. Instead, it borrows the signal, coverage and network of a larger carrier. Some MVNOs rely on a combination of networks to support their signal. While MVNOs receive the same speeds and overall benefits, they don’t always get the same priority on their parent networks. As MVNOs don’t need to worry about network maintenance, they are able to focus more heavily on niche segments and services.
MVNO started as a way of achieving two aims: to use up excess capacity and to increase competitiveness in the communications markets. Through MVNOs, wholesale has evolved from a focus on voice alone to include mobile data, messaging, fixed broadband, IoT services and more.
What does an MVNO do?
MVNOs build value and develop positive brand experiences. They achieve this through marketing and promotion, client billing and invoicing, subscriber network registration, offering services (e.g., balance checks, top-ups, customer care, SMS capabilities, data) and distribution of assets like SIM cards and mobile phones.
The key differentiator between MVNO and MNO is ownership of network infrastructure. MVNOs don’t invest in mobile network infrastructure, instead they focus on providing services to support their clients.
Why do mobile network operators support MVNO?
Mobile operators host MVNOs for two main reasons.
To reach non-targeted segments: by partnering with MVNOs that have large customer bases (e.g., fixed-service providers), MNOs can reach new customers outside their usual scope.
Leveraging infrastructure to create additional revenue streams: Mobile network’s infrastructure usually has more capacity than users at any given time. Greater revenue can be generated by selling unused bandwidth to MVNOs.
What kinds of MVNOs are there?
MVNOs classification depend on their capabilities. The range varies from full MVNOs to branded resellers. Acting as a bridge between MVNO and MNO are a set of platform business called Mobile Virtual Network Enablers (MVNE), which offer network infrastructure and related services, such as provisioning and OSS/BSS services. Further, Mobile Virtual Network Aggregators (MVNA) reduce complexity in airtime negotiations with the MNOs.
Branded resellers
Brand Resellers leverage brand name and distribution channels to acquire new and onboard existing customers. Their only role is maintaining the relationship with customers through marketing, sales and distribution.
Some examples of brand resellers are Red Bull Mobile, a brand that focus on youth and extreme sports people.
Light MVNO
Light-MVNOs fall in between Branded Resellers and Full-MVNOs. They manage sales and marketing, back-office processes, lifestyle services and operations.
In the UK, Lebara Mobile is a good example of Light MVNO, originally focused on the ethnic and international calling market, it is changing its positioning in order to target a broader audience.
Full MVNOs
Full-MVNOs are responsible for operations, customers, and data. They have full control over the services and products they offer, as well as flexibility in designing and deploying new services. As a result of this flexibility, they require greater investment.
The Full MVNO has switching and transmission infrastructure allowing it to manage its own traffic. Full MVNOs can administer numbering resources, customer service, lifestyle services, roaming, SIM and device management. The primary difference between a full MVNO and an MNO is access to spectrum and radio access network (RAN), this remains in the hands of the MNO which leases access out to MVNOs.
The largest full MVNO is Lycamobile. Present in over fifteen countries, it serves four million plus customers, its main focus in on the ethnic and international calling market.
Sub-brands
Sub-brands are MNO-owned subsidiaries created to target specific customer segments. They have a distinct proposition and brand from their parent MNO. They are usually included in the MVNO conversation but are not technically MVNOs. A recent trend across markets has seen operators acquiring successful MVNOs to integrate them into their brand portfolio.
One of the most successful examples of a sub-brand is giffgaff, the youth and discount focused sub-brand of Virgin Media O2 in the UK.
Network enablers
Mobile Virtual Network Enablers or “MVNEs” provide infrastructure for MVNO operations and can also provide value-added services and/or back-office processes to MVNOs. These solutions make it possible for “in-a-box” MVNO models to be offered to smaller MVNOs, accelerating market access for more brands.
France-based Transatel, acquired in 2018 by NTT, is the leading European MVNE and a pioneer in machine-to-machine (M2M) cellular communication.
Wholesale & MVNO trends to watch
1. MVNOs addressing specific market segments and value propositions
By focusing on specific value propositions for niche customer segments, MVNOs bring additional groups into the subscriber base of the host operator network. This is achieved without diluting the focus and brand image of the host – in effect the MVNO acts as a “sub-brand” for the operator and helps to bring mobile services to diverse populations.
MVNO service offerings have shifted from voice and text into data. MVNOs with a parent company in another industry have also built innovative propositions using vertical integration with the their parent companies’ other goods and services. For example. industries like gaming or enterprise cloud services are ripe for this strategic play. We can find another example in the consumer space, where convergence of fixed, mobile and content services help to improve stickiness and reduce churn. Cable companies are expanding into mobile through MVNOs to quickly and cheaply enter the market than they would be able to building a network by themselves.
The move into industrial digital transformation will see industry specific MVNOs targeting IoT and global connectivity. This will spark growth in the out-of-the-box model for connectivity, bundling together devices and other services.
3. New technology enablers are driving opportunities for MVNOs
New technology enablers, such as cloud-based infrastructure, are allowing MVNOs to launch and operate their own mobile networks more easily and cost-effectively. This is enabling MVNOs to offer new and innovative services to customers, such as tailored plans and specialized customer service. Additionally, 5Gs increased capacity and faster speed can support new data intense services and applications,.
- e-SIMs enable out-of-the-box connectivity and provide improved ease of use, especially for IoT devices MVNOs focussed on IoT delivery.
- Artificial Intelligence (AI) and machine learning with data analytics supports improved customer personalization as well as more efficient operations for MVNOs. Costs are lowered and MVNOs have an increased investment appeal.
- Edge computing means that MVNOs can use their own or their host networks distributed computing power. This allows data processing to take place closer to where it is collected, improving latency by reducing the distance data travels from device to data centers or cloud.
- 5G will enable a new generation of MVNOs. Through increased bandwidth more data-intensive services such as high-definition video streaming and gaming will be possible. 5G networks also have greater capacity, allowing MVNOs to connect more devices and users at the same time. This, and reduced latency, will open up new revenue streams in IoT and M2M services.
New technology enablers are helping MVNOs to become more competitive in the mobile market and better serve the needs of their customers.
Wholesale & MVNO in today’s world
Over the next five years, we predict a doubling in global consumer wholesale connections to over 1bn and a seven-fold increase in IoT wholesale connections to over 2bn.
We see wholesale growth coming from three key areas: lifestyle services, IoT (Internet of Things) services, and converged media giants. Big brands want to deepen customer engagement through connectivity and surge forward with innovations in healthtech, fintech, education and entertainment.
Meanwhile, IoT is exploding thanks to low device costs and increasing 5G coverage. This is generating new applications and as a result, new businesses are being unveiled every day. Finally, higher bandwidth, expanded coverage and increased capacity will open new opportunities in streaming entertainment such as virtual reality and eSports.
Mobile operators must embrace new wholesale partnerships and business models to leverage this growth in connections and monetise network capacity.
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