Turning technology into a rich customer engagement platform (SLA Digital)

A mobile application provider, SLA Digital, had a series of innovative technologies and struggled to convey a clean, user friendly message

Developed a customer engagement framework, based on existing technical assets and future roadmap
Pioneered Direct Carrier Billing, social media integration and customer analytics into client’s mobile app strategy
Crafted and supported pitches to client telco targets

A fresh customer engagement framework help open doors with new prospects

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Clear sales messaging and go-to-market strategy help build sales funnel (Digitalk)

From device manufacturer to customer engagement platform (STK)

Strategy refresh leads to growth in valuation of global BSS platform (Tecnotree)

Pivoted a BSS platform to a global IoT player (Teleena)

Developed a millennial sub-brand strategy for American mobile operator (Verizon)

Created wholesale platform for major African operator (MTN)

Acquisition expands IoT platform into connectivity and value added services (Wireless Logic)

Divested a BSS business unit for a world leader in mobile messaging solutions (Sinch)

Launched an MVNO for a major Belgian media player (Telenet)

Created innovative go-to-market plan for world’s largest multi-country MVNE/A (Plintron)

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