Supported a regulatory body with an audit of an MNO for critical communications (JCRA)

The Challenge

An audit was required by the Jersey’s Regulatory Authority (JCRA) on the governance & project management that led up to the issues and incidents identified in the emergency services provided by MNOs

Our Solution

Performed a thorough analysis of operational processes and controls
Evaluated all evidence collected and the failure analysis of the incidents
Developed a set of industry best practices based on benchmarks

The Impact

Recommendations were implemented to avoid future incidents in critical communications

Case Studies

See All

Turning technology into a rich customer engagement platform (SLA Digital)

Clear sales messaging and go-to-market strategy help build sales funnel (Digitalk)

From device manufacturer to customer engagement platform (STK)

Strategy refresh leads to growth in valuation of global BSS platform (Tecnotree)

Pivoted a BSS platform to a global IoT player (Teleena)

Developed a millennial sub-brand strategy for American mobile operator (Verizon)

Created wholesale platform for major African operator (MTN)

Acquisition expands IoT platform into connectivity and value added services (Wireless Logic)

Divested a BSS business unit for a world leader in mobile messaging solutions (Sinch)

Launched an MVNO for a major Belgian media player (Telenet)

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